Guides & updates

GDPR-compliant WhatsApp AI chatbot: handle WhatsApp with your data in Europe

A WhatsApp chatbot processes your customers’ personal data. Here’s what the GDPR asks for, what to ask any provider and how we do...

WhatsApp Business API for chatbots: what it is, what it costs and how it differs from the app

To run an AI chatbot on WhatsApp you need the official WhatsApp Business API. Here’s how it differs from the app, how Meta charges...

n8n and Make with your AI chatbot (and why not Zapier, for now): automate while staying GDPR-compliant

MuseRelay integrates with n8n, Make and other tools that receive webhooks, with servers in Europe. We enable it on request because...

AI Telegram chatbot for your business: answer, book appointments and reply 24/7

Telegram is free, has no 24-hour window and takes minutes to set up. With MuseRelay, your Telegram bot becomes an AI assistant tha...

Born BYOK: the keys to your channels are yours

From day one, every MuseRelay channel has connected with your own keys: your Meta app, your mailbox, your Telegram bot. Here’s why...

New Email channel: your mailboxes in the unified inbox, with an AI that knows when not to reply

Connect your mailboxes and handle them in the same inbox as WhatsApp, Instagram and Messenger. The AI replies within the thread an...

Free online booking calendar: a booking page that works for you, with or without a chatbot

Your own booking page so customers can book on their own, at any hour. Included in every plan, including the free one, and no chan...

AI agents: one brain for all your customer service, and as many as you need

The channel is where the message comes in; the AI agent is who replies. One brain for all your channels avoids contradictory answe...

BYOK for WhatsApp, Instagram and Messenger: your Meta credentials, your control

With BYOK you connect your Meta channels using your own app and your own keys. It is a bit more technical, but control and permiss...