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Telegram

Your Telegram bot with AI, ready in 2 minutes

Create your bot with BotFather, paste its token and your AI assistant starts serving on Telegram: it replies, understands voice notes and photos, books appointments and passes on what needs a person.

Create a free account →How it works

No 24-hour window · No templates · On every plan

Connected in 2 min
Share-phone button
Alcúdia Surf School
Online · replies instantly
/start
Hi! 🏄 I’m the school’s assistant. Would you like course information or to book a lesson?
Book a lesson for Saturday
On Saturday I have 10:00 and 12:00. Could you share your phone number for the booking?
Phone verified · lesson booked
  • 24/7Replies at any hour
  • MultilingualIn the customer’s language
  • One inboxAll your channels together
  • Data in the EUServers in Germany
Why it matters

The easiest channel to connect

Telegram has no 24-hour window and no templates to approve: your bot can serve customers without paperwork with Meta or anyone else.

Up in 2 minutes

Create the bot with @BotFather, paste the token and you’re done. MuseRelay sets up the rest.

Voice, photos and documents

It understands the voice notes, photos, videos and documents people send.

Verified phone

It asks for the phone with Telegram’s official button and saves it to the contact.

How it works

Up and running in three steps

Create your bot

In Telegram, open @BotFather, send /newbot and choose a name and a username ending in “bot”.

Paste the token

In MuseRelay, Channels → Create channel → Telegram, and paste the token. It is stored encrypted.

Share it

Use your bot’s t.me link on your website, social profiles or emails.

What’s included

Everything it does on Telegram

Telegram has no 24-hour window and no templates to approve: your bot can serve customers without paperwork with Meta or anyone else.

Create a free account →
  • All kinds of messagesText, photos, voice notes, videos, documents, location and contacts (up to 20 MB per file).
  • AI assistant with “typing…”It replies naturally and groups messages sent in a row.
  • Phone with the official buttonThe customer shares it with one tap and it is verified on their record.
  • Contacts without duplicatesIf that phone already belonged to another contact, it suggests merging them.
  • Files from the inboxSend photos, videos, audio and documents with a caption.
  • Calendar, leads and ticketsThe same tools as on the other channels.
FAQ

What people usually ask us

Does it cost me or my customers anything?

Telegram doesn’t charge for bots. In MuseRelay, Telegram counts as one more channel in your plan, including the free one.

Does it work in groups?

No. The bot handles private chats with your customers; messages from groups and channels are ignored.

Can I use the same bot in another tool?

A bot can only send its messages to one place. If you connect it to another tool, MuseRelay stops receiving them until you save the token again.

Are messages end-to-end encrypted?

Chats with Telegram bots are not end-to-end encrypted; in MuseRelay they are stored on EU servers.

Keep reading

Related guides

Telegram channel: connect your bot → Channels: what’s available and how they connect → AI customer service →

Start today, no card needed

Create your free account, connect your first channel and let your AI assistant take care of customers while you work.

Create a free account →See pricing

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