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Blog

News, tutorials and use cases

Guides & updates

Customers coming from WhatsApp ads: reply instantly and don’t lose any

An ad that opens WhatsApp can bring many messages in a short time, at night too. Here is how to reply to each one instantly, spot...

17 Oct 2026 16
Guides & updates

How to create a Telegram chatbot with AI for customer service (step by step)

Create a free Telegram bot, set it up properly, connect it to a unified inbox and let an AI agent look after your customers. A ste...

13 Oct 2026 46
Guides & updates

GDPR-compliant WhatsApp AI chatbot: handle WhatsApp with your data in Europe

A WhatsApp chatbot processes your customers’ personal data. Here’s what the GDPR asks for, what to ask any provider and how we do...

07 Oct 2026 91
Guides & updates

WhatsApp Business API for chatbots: what it is, what it costs and how it differs from the app

To run an AI chatbot on WhatsApp you need the official WhatsApp Business API. Here’s how it differs from the app, how Meta charges...

07 Oct 2026 51
Guides & updates

AI Telegram chatbot for your business: answer, book appointments and reply 24/7

Telegram is free, has no 24-hour window and takes minutes to set up. With MuseRelay, your Telegram bot becomes an AI assistant tha...

04 Oct 2026 38
Guides & updates

Born BYOK: the keys to your channels are yours

From day one, every MuseRelay channel has connected with your own keys: your Meta app, your mailbox, your Telegram bot. Here’s why...

04 Oct 2026 44
Guides & updates

New Email channel: your mailboxes in the unified inbox, with an AI that knows when not to reply

Connect your mailboxes and handle them in the same inbox as WhatsApp, Instagram and Messenger. The AI replies within the thread an...

02 Oct 2026 82
Guides & updates

Free online booking calendar: a booking page that works for you, with or without a chatbot

Your own booking page so customers can book on their own, at any hour. Included in every plan, including the free one, and no chan...

29 Sep 2026 47
Guides & updates

AI agents: one brain for all your customer service, and as many as you need

The channel is where the message comes in; the AI agent is who replies. One brain for all your channels avoids contradictory answe...

15 Sep 2026 47
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