Subprocessors

Last updated: 2026-05-07

The following sub-processors process personal data on behalf of MuseRelay (Muse Layer LLC as commercial operator and Screen Art S.L. as EU Representative and technology operator) under data processing agreements pursuant to Art. 28 GDPR. The list is also available in machine-readable form at /api/public/subprocessors.

Sub-processor	Service	Location	Data category
Amazon Web Services EMEA SARL	AWS Bedrock Europe for Claude Haiku 4.5 and technical CloudWatch logging	Ireland / EU (eu-west-1)	Conversations, prompts, responses and technical metrics
Google LLC / Google Cloud (Vertex AI)	AI models (Gemini), multimodal processing	Belgium / EU	Conversations, attachments
IONOS SE / IONOS AI Model Hub	GPT-OSS 120B AI processing on IONOS European infrastructure	Germany / EU	Conversations, prompts, responses and technical metrics
Telnyx LLC	VoIP telephony / SIP	USA (SCC + supplementary measures)	Voice metadata
Deepgram, Inc.	Speech-to-text and text-to-speech	USA (SCC + supplementary measures)	Audio, transcripts
Sweego SAS	Transactional email	France (EU)	Email, name
Stripe Payments Europe Ltd.	Card payment processing (EEA)	Ireland (EU)	Billing, last 4 digits
Stripe, Inc.	Card payment processing (rest of world)	USA (SCC + DPF)	Billing, last 4 digits
Meta Platforms Ireland Ltd.	Social channels: WhatsApp Business, Instagram, Messenger	Ireland (EU)	Messages, profile
Screen Art S.L.	EU Representative (Art. 27 GDPR) and technology operator	España	All (technical operation)
Muse Layer LLC	Commercial operator and Stripe billing controller	Estados Unidos	Billing, contracts

Notification of changes

Any addition or replacement of a sub-processor will be notified to active customers with a reasonable advance notice (typically 30 days), allowing them to object pursuant to Art. 28.2 GDPR. The latest version is always published on this page.

Contact

Questions or objections to a sub-processor: privacy@muserelay.com.