One brain for all your customer service, and as many as you need
The AI agent reads every message, decides what to do and replies with your information and your tone. Connect it to all your channels or create one for each account, service or test.
Free account, no card required · Servers in the EU · You decide when a person steps in
One source of truth for all your channels
With a bot in every app, each one answers its own way. With MuseRelay, the same brain serves all your channels and anything you update once is updated everywhere.
One consistent judgement
WhatsApp, Instagram, Messenger, your website and email answer with the same information.
Unlimited on every plan
Create agents for other accounts, other services or to test without touching the one that works.
With real tools
It books into your calendar, opens tickets and checks your knowledge base.
Up and running in three steps
Create the agent
Give it a name and tell it about your business: services, prices, hours, tone and limits.
Switch on its tools
Calendar for bookings, tickets for issues and a knowledge base with your documents.
Assign it to your channels
One for all or one per channel. Test it in the dashboard and switch it with one click.
An agent, made to measure
With a bot in every app, each one answers its own way. With MuseRelay, the same brain serves all your channels and anything you update once is updated everywhere.
Create a free account- Instructions in your wordsWhat it knows about your business, how it talks and what it must never do.
- Time zone and date formatIt talks about days and times without mistakes, also with customers abroad.
- MuseRelay calendarChecks availability, books, reschedules and cancels, verifying the customer’s identity.
- Tickets and issuesLogs what needs solving and alerts your team.
- Knowledge baseAnswers with your documents and FAQs.
- AI models in EuropeThe models run in EU data centres.
What people usually ask us
How many agents can I create?
As many as you need: AI agents are unlimited on every plan.
Is it better to have one for everything or one per channel?
Usually one agent for all customer service is the most practical, then you split off what makes sense: another account, another service or a test.
Can I test it before switching it on?
Yes. The dashboard includes a test area to chat with the agent before assigning it to a channel.
What if it gets something wrong?
You can pause it in any conversation and reply yourself; the bell alerts you when a person is needed.
Related guides
Start today, no card needed
Create your free account, connect your first channel and let your AI assistant take care of customers while you work.