🟢 Official WhatsApp Business API

AI Chatbot for WhatsApp Business

Automate customer support on WhatsApp with a European AI agent. Connect your own official Meta account, control your communication, and reply 24/7 — no middlemen.

Start free 15-day trial How it works

No credit card · EU data · Official Meta API

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EU data

Infrastructure and processing on European servers. Native GDPR.

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Official Meta API

Connect your own WhatsApp Business API account. No middlemen, no BSP.

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Token-by-token replies

Real-time streaming. Your customer sees the answer appear instantly.

How it works

MuseRelay uses the BYOA model (Bring Your Own App): you connect your own account of WhatsApp Business API so you have full control over your communication and your data.

Set up your Meta account

Create (or use) your Meta for Developers account and register your WhatsApp Business number.

Connect to MuseRelay

Paste your credentials (access_token, phone_number_id) in a guided form. It takes about 10 minutes.

Create your AI Agent

Define name, personality, prompt and rules. The agent answers as you teach it.

Reply 24/7

The AI replies automatically. If human intervention is needed, pause the AI from the inbox with one click.

Why your own Meta API?

Some platforms (like ManyChat) are middlemen: the Meta API is theirs. With MuseRelay you have the direct relationship with Meta.

✅ Benefits of your own API

✓ Full control over your account and volume.
✓ No artificial caps imposed by partners.
✓ Direct billing with Meta — you know exactly what you pay.
✓ Better GDPR fit: you are the controller, we're the processor.
✓ Continuity: if you leave MuseRelay tomorrow, your Meta account stays with you.

⚙️ What if I can't set up Meta?

We have a step-by-step documentation with screenshots. The typical setup is 20-30 minutes the first time. If you get stuck, our support will help.

🚀 Coming soon: a "one-click connect" OAuth-style mode for those who prefer a simpler experience. The BYOA mode (connecting your own API) will always remain available for those who want maximum autonomy and control.

What your WhatsApp chatbot can do

💬 Customer support

Answer FAQs, resolve questions and escalate to human when needed.

📅 Automatic bookings

Cal.com integration — check availability and create real appointments.

🛒 Catalog and sales

Show products, collect orders, generate qualified leads.

🤖 Human + AI chat

AI handles 80% and your team steps in for the 20% that needs a human touch.

🔔 Proactive notifications

Send Meta-approved templates (reminders, confirmations, alerts).

🌐 Unified multichannel

WhatsApp, Instagram, Messenger and web in the same inbox.

Frequently asked questions

Do I need WhatsApp Business API or is regular WhatsApp Business enough?

You need WhatsApp Business API (different from the "Business" app on mobile). It's the one that allows automation. You can set it up free via Meta for Developers — it costs zero euros under the free verification plan.

What if I've never used the Meta API?

We have a step-by-step guide with screenshots to set it all up: Business Manager account, app, verified number, webhooks. First-time setup is 20-30 minutes. If you get stuck, support will walk you through.

How much does WhatsApp API cost?

Meta charges per "initiated conversation" depending on the country. First 1,000 conversations per month are free. MuseRelay only charges its monthly plan — Meta's part you pay directly based on your real volume.

Can I disable the AI in a specific conversation?

Yes, with one click. From the unified inbox you pause the AI and reply yourself. When done, reactivate the AI and it continues.

Is it GDPR compliant?

Yes. Infrastructure and data processing in the EU. You can read the details in our privacy policy and the DPA. We do not use your data to train models or for our own purposes.

Launch your AI WhatsApp chatbot today

15 days free, no credit card. EU data, official Meta API, full control.

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