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Facebook Messenger

Your Facebook page messages, answered instantly

Your AI assistant replies on Messenger with your business information, books appointments and collects the details of interested people. All in the same inbox as your other channels.

Create a free account →How it works

Free account, no card required · Servers in the EU · You decide when a person steps in

Replies in seconds
Data in the EU
Ferrer Garage
Online · replies instantly
Hi, do you do oil and filter changes? How long does it take?
Hi! Yes, an oil and filter change takes about 45 minutes. Shall I book you a slot?
Yes, Monday morning
I have Monday at 9:00 or 11:30. Which works better?
Appointment booked · Monday 9:00
  • 24/7Replies at any hour
  • MultilingualIn the customer’s language
  • One inboxAll your channels together
  • Data in the EUServers in Germany
Why it matters

Your Facebook page brings customers too

Many customers message the Facebook page instead of calling. If nobody replies, that conversation is lost.

Instant replies

Every message gets an answer in seconds, at any hour and in the customer’s language.

Bookings in the conversation

The assistant checks your calendar and books the appointment without leaving Messenger.

Contacts saved

Interested people move to the Leads board with their details.

How it works

Up and running in three steps

Connect your page

Connect your Facebook page with your own Meta credentials. The guide walks you through it.

Tell it about your business

Tell your assistant what you offer, prices, opening hours and tone. Test it in the dashboard before switching it on.

Switch it on and supervise

Messages land in the unified inbox; the AI replies and you step in whenever you want.

What’s included

Everything you need on Messenger

Many customers message the Facebook page instead of calling. If nobody replies, that conversation is lost.

Create a free account →
  • Unified inboxMessenger alongside WhatsApp, Instagram, your website chatbot and email.
  • Calendar includedBookings with the MuseRelay calendar: services, staff and reminders.
  • Qualified leadsThe AI detects interest and organises it on the Leads board.
  • Issues as ticketsComplaints and special requests are logged, with an alert for the team.
  • You stay in controlPause the AI in a conversation and reply yourself; the bell alerts you when needed.
  • Your credentials, your controlBYOK connection: permissions stay in your own Meta app.
FAQ

What people usually ask us

What do I need to connect it?

A Facebook page you administer and an app in Meta for Developers with your page token. To talk to any customer, Meta requires your app to pass its App Review with the pages_messaging permission; without it, it only works with your app’s admins and testers.

Does it reply to comments on my posts?

No. The assistant handles private Messenger messages.

Can it message a customer first?

Meta allows replies within 24 hours of the customer’s last message, which covers everyday customer service. Messaging first follows Meta’s own rules.

Is it in the free plan?

Yes. The free plan includes one channel, and it can be Messenger.

Keep reading

Related guides

Connect Messenger step by step → BYOK: your credentials, your control → Chatbot for Instagram →

Start today, no card needed

Create your free account, connect your first channel and let your AI assistant take care of customers while you work.

Create a free account →See pricing

Platform

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