“Do you have anything on Thursday afternoon?” Answering that usually takes several messages back and forth, and if it arrives while you are with another customer, the reply is delayed and the booking goes elsewhere.
With MuseRelay, your AI assistant checks real availability and books the appointment in the same conversation, on WhatsApp, Instagram, Messenger or your website chatbot.
How it works
- The customer asks for an appointment in their own words, even with a voice message.
- The assistant checks your calendar in real time and suggests free slots.
- It collects the details you need and confirms the booking.
- The customer gets an email confirmation with a file to add it to Google Calendar, Outlook or Apple Calendar, and the appointment shows up in your dashboard.
Calendars that fit your business
Each calendar represents a service, a professional or a location, with its own hours and duration. Besides booking by chat, each one has a public booking page you can share on your website, social media or email signature, with your logo and colours.
Changes and cancellations, safely
Customers can also check, change or cancel their appointment from the chat. Before touching a booking, MuseRelay makes sure the person writing is its owner; if it can’t be sure, it sends a code to their email. Nobody can cancel someone else’s appointment.
Who it’s for
- Clinics, physiotherapy and beauty centres.
- Hair salons and barbers.
- Academies, tutors and personal trainers.
- Advisers, law firms and consultants.
- Real estate agencies organising viewings.
Up and running in minutes
Create your first calendar with the guide Create and configure your first calendar and add it to your assistant’s tools. From then on, bookings come in on their own.
Get started today
MuseRelay is in an invitation-based open beta: the account is free and no card is required. Write to webmaster@muserelay.com to get your access code and create your account. If you have questions, all the documentation is available in English and Spanish.